Direct bookings

Booking Conditions

Free cancellationup to 7 days before arrival
No paymentat booking, with the flexible rate
Secure paymentthrough the Nexi network

These conditions apply to direct bookings for Suite del Pittore made on www.suitedelpittore.com. For bookings on Airbnb, Booking.com and other platforms, the conditions of the platform used apply.

Last updated: October 2026

1. About the property

Suite del Pittore is a holiday home located at Vicolo del Pittore 1, 00019 Tivoli (RM), Italy, managed by Arges Group S.r.l., registered office at Circonvallazione Nomentana 516, 00162 Rome, VAT no. 15896681002.

2. Booking and confirmation

On the website the guest chooses dates, number of guests and rate, enters their details and accepts these conditions and the House Rules. They then receive a receipt by email.

Within 24 hours of the request the property sends by email a secure Nexi link, to be completed within 24 hours of being sent. From the request until that deadline, the dates remain reserved for the guest.

  • Flexible rate: through the link the guest registers their payment card and authenticates it with the code sent by their bank (3D Secure). No amount is charged at this stage.
  • Non-refundable rate: through the link the guest pays for the full stay.

The booking is confirmed once the link has been completed: the guest receives a confirmation email with a summary of the stay and, for the flexible rate, the date of the charge. If the link is not completed by the deadline, the request lapses with no charge and the dates become available again.

3. Prices and included services

Prices are in euros and include the stay for the stated number of guests and the City of Tivoli tourist tax, where due. The accommodation sleeps a maximum of 4 people.

Any additional services and their costs must be agreed before they are provided.

4. Rates, payments and cancellations

Flexible rate

Available for arrivals at least 9 days after the booking date.

Free cancellation until 11:59 pm, Italian time, on the 7th day before the arrival date; the exact date is shown in the confirmation.

On that date the full amount of the stay is charged automatically to the registered card. If cancelled before the deadline, nothing is charged; after the deadline the stay is due in full and is not refundable.

By registering the card, the guest authorises the property to charge the full amount of the stay to it from the deadline onwards.

Non-refundable rate

Price 10% lower than the flexible rate, with payment of the full stay on confirmation via the link. In case of cancellation, changes or no-show, the amount paid is not refundable.

Bookings less than 9 days before arrival

For arrivals less than 9 days after the booking date only the non-refundable rate is available, to be paid in full on confirmation. This ensures there is always time to complete the payment link before the free cancellation deadline. If arrival is within 24 hours, the property will set a shorter payment deadline in the link.

Payment method

Payment card through the secure Nexi network. Card details are handled exclusively by Nexi and are not stored by the property.

5. Failed charge

If the automatic charge for the flexible rate fails (for example because the card has expired, is blocked or has insufficient funds), the booking is cancelled and the dates become available again. The property may, at its discretion, send a new payment link; the booking is confirmed again only if payment is completed before the dates are booked by someone else.

6. Cancellations, changes and no-show

Cancellations must be sent by email to info@suitedelpittore.com and take effect when received.

In case of no-show or early departure, the stay or unused nights are not refunded, without prejudice to any mandatory rights provided by law.

Requests to change dates, subject to availability, must be sent before the free cancellation deadline. The stay on the new dates is treated as a new booking, with the prices and conditions applicable to the dates requested.

7. Property unable to host

Should the property be unable to provide the stay due to force majeure or other unforeseen circumstances, it will inform the guest promptly and refund all amounts received in full. Alternatively, it may offer different accommodation, which the guest is free to accept or decline. Any further rights granted to the guest by applicable law remain unaffected.

8. Right of withdrawal

For accommodation services booked for specific dates, the 14-day right of withdrawal for distance contracts does not apply, pursuant to Article 59(1)(n) of Italian Legislative Decree 206/2005 (Consumer Code). The cancellation conditions of the chosen rate continue to apply.

9. Arrival, guest identification and stay

  • Check-in: from 3:00 pm.
  • Check-out: by 11:00 am.

Only the guests named in the booking may stay; any changes must be agreed with the property in advance.

All guests, including minors, must be identified as required by law, so that their details can be reported to the public security authorities through the Alloggiati Web portal. The property will explain before arrival how to complete this procedure.

The House Rules form an integral part of these conditions. Guests must take good care of the rooms, furniture and equipment; any damage caused by the guest, other than normal wear and tear, will be documented and notified to them, with a request to reimburse the cost of repair.

10. Privacy, governing law and jurisdiction

Personal data is processed in accordance with the privacy policy available at www.suitedelpittore.com.

These conditions are governed by Italian law, without prejudice to the mandatory rights of consumers. For disputes with guests who are consumers, the court of the consumer’s place of residence or domicile has jurisdiction.

Arges Group S.r.l.

CIN: IT058104B4HDI4SUMP